"Certainty, confidence and appropriateness.  We are probably one of your smallest clients but it is important for us to know exactly what we are getting and the certainty that as many variables are taken out of the equation as possible, so that the project has the best chance of running smoothly on site.  The soil sample would be an example of this. By appropriateness I mean the provision of a tailored unique design solution that is appropriately sized for the location and developed with recognition of the client's ability to achieve it.  Breaking this project down into phases and not over-developing the site for example." Mr. M.D. Jones, Residential Client
"An architectural practice that is capable of responding quickly and efficiently to our needs.  A firm that we envisage working closely with to build our Development Company.  (PHD have) knowledge of (the) local area and indeed every area we have discussed.  All the staff act in a professional and courteous manner.  Any matter we have used PHD on has been dealt with swiftly and professionally therefore no improvements needed." Mr. M.J. Cockerton, Financial Director at Conneely Drylining Ltd
"I am writing to let you know that there is no objection from Hormead Parish Council to the above planning application.  Furthermore, the Council asked me to express its wholehearted support for the imaginative design and high level of sustainability of the proposed dwelling and the minimal environmental impact of the building and the landscaping.  There is full support from the neighbouring Thatched Cottage (the owner also being a member of the Parish Council).  The general feeling was that in a perfect world all new houses would be designed to this standard." Mrs. E. Harvey, Clerk to Hormead Parish Council
"An efficient architectural team that's responsive, deals with matters promptly and creatively problem solves! A certain peace of mind to know that someone cares about deadlines and getting jobs done and listening to client requirements" Mr. J.E. Harris FRICS, J.E. Harris Chartered Surveyors
"We have engaged the services of PHD Associates on a number of major development projects over the past 9 years.  The architectural solutions required by Hockerill have often been complex, facilitating the operation of a modern boarding and day school on a landscaped Victorian site.  We have been extremely pleased with the work of PHD who have provided pragmatic solutions which have always been in harmony with and enhanced the built environment of the College" Dr. R. B. Guthrie BSc PhD MBA, Principal at Hockerill Anglo-European College
"Having worked with PHD Associates on a number of projects we can honestly say that the Contractor / Contract Administrator relationship has been excellent on all occasions. We have had a quick positive response to all points raised and results have been achieved through discussion rather than dictation.  Our mutual clients have benefited from the cooperation we have received from PHD and as a result the final contract sums have never been disputed, which in our experience is a true test of a successfully managed contract. From a Contractor's point of view, the clarity of the information produced for the projects has been excellent and the only time that we have had to request changes is for practical construction purposes.  These requests have been listened to sympathetically and if design requirements have not been compromised we reach an agreement.  This is a very refreshing attitude towards contracts because it is a good team which produces good results.  Accessibility to personnel is also very good, if not available at the time of a call, calls are always promptly returned. Although not involved with the design of the projects we have always admired the finished results, as have the clients. We would have no hesitation in working with PHD Associates again on any future building project or in recommending them for any architectural or associated works." Mr. A. Beckett MCIOB, Director of Collins & Beckett Limited
"I would and have recommended PHD.  I believe that PHD understand local planning constraints but can help their clients achieve sensible projects.  PHD is clear about what it is doing and what they are charging.  If one does have a question, it is promptly answered.  Professional support helping me achieve what I could not do on my own." Mr. R.A. Farrimond, Residential Client
"Speed of response coupled with flexibility.  Efficient response and reply when time and information were limited" Mr. S. King, Project Manager at United House Ltd